RETINAL DETACHMENT

 

ROBERT

 

INCOMING SITUATION

 

“I have had a second retinal detachment in the same eye. Please find me the best ophthalmic expert for retinal disease.” – Robert

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PRIVATE HEALTH MANAGEMENT ACTIONS & IMPACT

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• We identified the leading expert in recurrent retinal detachment – the chairman of the ophthalmology department at a leading academic center, who agreed to see Robert within 24 hours

• We gave Robert a physician bio sketch, made him an appointment, and coordinated all paperwork

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RESULTS

 

Robert’s retina was reattached safely and an ongoing surveillance program was established