RETINAL DETACHMENT
ROBERT

INCOMING SITUATION
“I have had a second retinal detachment in the same eye. Please find me the best ophthalmic expert for retinal disease.” – Robert
PRIVATE HEALTH MANAGEMENT ACTIONS & IMPACT
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We identified the leading expert in recurrent retinal detachment – the chairman of the ophthalmology department at a leading academic center, who agreed to see Robert within 24 hours
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We gave Robert a physician bio sketch, made him an appointment, and coordinated all paperwork
RESULTS
Robert’s retina was reattached safely and an ongoing surveillance program was established