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Brand new look. Same world-class team. The best of what’s possible in medicine.

Intensive Case Management

Helping employees access the best care and outcomes

A health champion for employees

For serious medical conditions, comprehensive health benefits and other programs aren’t always enough to get your people the urgent and specialized care they need. From confirming diagnoses and coordinating multiple providers and specialists, to the stress of making critical treatment decisions, people can quickly feel overwhelmed. But managing these conditions is critical to achieving the best outcomes. Supporting your people through this process isn’t just a reflection of your commitment, but also helps ensure your healthcare dollars go towards the most effective care.

At PHM, we help businesses make the most of the healthcare system. Learn how Joanne’s employer plan helped her get the medical care she needed when she needed it the most.

How we do it

Our proprietary 4-step approach arms your people with information and support to confidently make care decisions – from diagnosis to treatment planning and implementation.

1

Obtain, review, and summarize your health history and all relevant medical records to inform your clinical care

2

Secure comprehensive diagnostic testing and arrange expert consultation to reach an independent confirmation and deeper understanding of your diagnosis

3

Identify and prioritize treatment options personalized to your unique profile and condition based on leading expert opinions and relevant medical research

4

Provide comprehensive support to ensure the treatment plan is optimally implemented and your progress is closely monitored to obtain the best possible care and outcomes

The Plus Factor

We know what it takes to get you the best medical care.

Dedicated support from your Personal Care Team

Our highly-trained clinical resources work together to understand your needs and tailor an appropriate scope and intensity of support. We involve all relevant care providers to ensure you feel completely supported and confident throughout your journey.

Advanced Practice Clinicians

Nurse Practitioners and Physician Assistants using our proprietary care management system

Research Scientists

PhDs, PharmDs, MDs, and Referral Specialists research medical literature and investigate and evaluate physicians and treatments for you

Care Logistics Specialists

Clinical Service Coordinators manage scheduling, coordination and follow-up

Medical Records Collection

Medical Records Specialists collect, organize, digitize and summarize medical records

Priority access to medical experts for your condition

We believe in expert opinions, not just second opinions, which too often result in confusion instead of better care. We work closely with as many leading specialists as required to determine exactly the right care plan and specific health need.

Consulting Experts

Elite physicians who regularly consult on our toughest cases

Leading Specialists

Eminent physician specialists across all specialties and sub-specialties most qualified to treat your complex condition

Curated Provider Network

More than 16,000 physicians continuously refined and updated by provider network specialists

Research & education on the latest developments

Our unique in-house research department of MD, PhD and PharmD scientists scour medical literature to ensure that the latest findings guide your care plan. We investigate and evaluate innovative technologies, including new drugs and devices, new diagnostic modalities and clinical trials.

Individualized Research

Identification and analysis of the most relevant publications in the vast and rapidly expanding medical literature using our proprietary AI-powered tool

Access to Cutting-Edge Treatment

A pathway to treatment options personalized for the precise nuances of your case including “off label” use of FDA approved treatments and clinical trials of promising new therapies

Global Research

Investigation and evaluation of the best treatments for your specific condition from around the world

It all adds up to better care

We’re never daunted by even the toughest cases. Here are just a few examples of how we’ve helped patients facing serious and complex conditions.