Maintaining optimal health through preventative and routine care
An investment in your people
When attracting and retaining talent, protecting people’s health is no longer a nice-to-have. Access to the right care means employees aren’t just healthier and happier, they’re more productive.
Yet for many businesses, despite investment in traditional health programs, their people struggle to get the care they need. Healthcare is complicated and most employees don’t know where to begin. Finding the right providers or specialists and scheduling appointments takes time and can be overwhelming.
Coordinating care across different care settings and providers is also difficult, and it’s not unusual for people to “give up” on seeking even the most basic care – wasting investment and increasing the chances of more serious and costly conditions down the line.
PHM’s ClearImpact Solutions for Employees and Executives solve this by helping your people stay on top of their health needs and make the most of their benefits. This isn’t another “wellness program”; PHM clinicians deliver science-backed health support that focuses on what really matters to maintaining and improving health.
We offer two levels of ClearImpact Solutions for Employees and Key Talent:
ClearImpact : Clinical support to help employees get the most from their health benefits
ClearImpact+ : A preventative and health optimization program with a dedicated health champion to support key talent and their families
According to a recent report, consumers expressed universally low levels of confidence (less than 33%) in decision-making across all facets of healthcare, affirming that consumers need significant support to take a more active role in their care.
Core Services
Help your people get well, stay healthy and feel reassured by providing clinical guidance for routine to serious health needs, with support available 24/7.
Offering the confidence of access to the best doctors, latest advances in medicine, right treatments, and personalized care coordination can help employees make the right decisions about their care, while keeping them engaged and productive.
Clinical Care Coordination
Care, education and advocacy from advanced practice clinicians, researchers, care coordinators, medical record specialists, and provider network specialists
Expert Physicians & Referrals
Access to our global network of more than 16,000 highly qualified physicians and specialties and sub-specialties
24|7 Emergency Medical Support
On-call clinicians ready to assist in the event of a medical emergency or urgent medical situation
Global Safety Net
Care for medical emergencies occurring outside your home country via pre-screened local hospitals and physicians in 180 countries
Travel Health Reports
Support including pre-trip reports that identify the best physicians and care resources for your destination countries
Going further for our members
Medication Urgency
A very stressed 52-year-old member called us because she was out of an important thyroid medication.
A PHM clinician responded immediately arranging for a prescription of an emergency supply. In parallel, a new endocrinologist and PCP were identified and appointments secured with both, to ensure ongoing medication management.
Comprehensive Care
A healthy 47-year-old member contacted us after an episode of chest pain that required a trip to the ER.
PHM’s clinician discovered she was behind on all healthcare visits and swiftly secured appointments with her PCP, Ob/GYN, orthopaedist and cardiologist. Additionally, due to the ER event, she was also connected a therapist and our clinician remains involved with her care.
Pregnancy Concern
A worried member reached out on behalf of his wife. The couple were nervous about an ultrasound revealing anomalies in femur length and fetal development.
Given the time-sensitive nature of fetal development, PHM organized for a consultation that week with a top geneticist, who offered reassurance. This was followed the next week with another (remote) consultation.
Pediatric Dental Request
The father of a 7-year-old got in touch asking for an emergency dentist evaluation, ideally with a dentist specialising in water laser technology.
PHM managed to identify an expert in water laser technology near the member’s home and secured a same-day appointment. We were pleased to receive super-positive feedback from the whole family.
Orthopedic Injury
A 47-year-old member reached out after an injury during a volleyball game. PHM facilitated an MRI straight away which revealed a torn ACL.
PHM connected him with a knee surgeon, specializing in ACL repair, who performed surgery the next week. Our member is currently doing physical therapy and feeling great.
Neurological Event
A 27-year-old member requested urgent after-hours clinical support with a possible neurologic event/seizure.
A PHM clinician performed intake to assess probability of a serious neurologic episode, providing reassurance and counsel on conservative at home treatment and safety measures. Daily monitoring was then carried out and the member connected with a top epilepsy specialist for further evaluation.
A Proactive Approach
For key talent, managing their health and the health of their families is especially challenging, given the many demands on time and energy. That’s why we offer additional services to help key talent and their families proactively engage in their health, no matter the issue or where they are in the world.
Our ClearImpact+ solution is a prevention and health optimization program offering access to a dedicated health champion to support key talent and their families with a wide-range of healthcare services.
Best of all, we take care of all the logistics associated with appointment scheduling and follow-up.
Enhanced Services with ClearImpact+
Clinical Support
Physicians, advanced practice clinicians, clinical service coordinators, and research scientists help educate and advocate at each stage of your care journey
Expert Physicians & Referrals
Our global provider network of more than 16,000 highly qualified physician and specialty providers across all specialties and sub-specialties
24|7 Emergency Medical Support
On-call clinicians ready to assist in the event of a medical emergency or urgent medical situation
Global Safety Net
Emergency care for medical emergencies occurring outside your home country via pre-screened local hospitals and physicians in 180 countries
Travel Health Reports
Pre-trip reports that identify the best physicians and care resources for your destination and access to our network of physicians in more than 180 countries.
Health Optimization Process
Beginning with an initial assessment and specialized screenings, we create a customized action plan to help optimize each member’s health. We also conduct a full review of medical records, executive physicals and customized research based on individual needs.
Member Immersion
- Conduct health history
- Review medical records
- Identify health risks and priorities
Baseline Assessment
- Facilitate recommended health screenings
- Review baseline health assessment
Action Planning
- Set health performance goals
- Refer to outside experts as needed
- Agree on health action timeline
Care Coordination
- Coordinate care logistics
- Provide referrals
- Monitor screenings
- Share relevant research
- Assess progress to goals